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Chapter 7 Ministry in
Conflict
Stephen, my oldest son, was in the parsonage's backyard playing with
our dogs when he saw a couple of church members looking over the fence
and whispering. "Mom, why are they looking over our fence?" Susan didn't
know what to tell him, but I did. It was our delivery from "the conflict
of the month club." Our dogs were digging up the backyard, and they didn't
like it.
The constant conflict was wearing me down. By now, I couldn't remember
why I ever came to this church and was beginning to question whether I
belonged in the ministry at all.
After ten years at my first full-time church, I began to look for other
ministry opportunities. A church in central California showed some interest,
so I accepted an invitation to come in view of a call to become their Senior
Pastor. Though red lights were flashing all over the room during the interview,
I wanted to go to a bigger church, so I accepted their call and resigned
my church. After all, this was my chance at the big time, I wasn't about
to decline their offer. What I didn't know was that a subscription to the
"conflict of the month club" came with the prestigious pulpit.
I got my first delivery the first day on the job. The pastor's study
didn't have enough book cases for my library and when I arrived for work,
they wouldn't provide them for me. Instead of reminding them that the pulpit
committee promised me new office furniture, I moved some shelving from
our garage into the Pastor's study and unpacked my boxes of books. I didn't
want to argue with anyone the first day on the job, so I gave in. Little
did I know what was ahead of me.
Our church began to grow within a few months of my arrival. Because
of the growth, we had to increase the number of bulletins we printed for
Sunday morning. Our treasurer checked the counter on the copier and kept
a total of how many copies we ran every week. They surprised me when they
called me in on the carpet during a finance committee meeting because
we were spending too much money on copier paper and toner. I prepared a
cost analysis of the ratio of worshipers to copy expense that covered the
last five years and showed that we were spending less per worshiper than
before. Instead of being happy that we were growing and that our income
was exceeding the budget, they were upset that we were running off too
many copies. I agreed to log every copy we made in the office and file
a report with the committee monthly. By now, I began to think I was the
pastor of the Twilight Zone Church.
I sincerely believed that if I just worked harder, my enemies would
learn to love me. I tried to turn my critics into coaches and learn from
what they said. If they said I didn't visit enough, I would extend my work
day and make a few more visits. When they said I didn't care about them,
I'd spend my recreation time to take them golfing, fishing or out to eat.
All I did was work.
One day, on the way home from church, my six-year-old son asked me,
"Daddy, do you like being a pastor?" Because I was a pastor's son myself,
I thought of how proud I was of my Dad, and thought Jamie was having that
same feeling. "Yes Son," I replied, "I love being a pastor. Are you glad
I'm a pastor?" I was ready for a stroke. I needed some confirmation. "No,
Daddy, we never see you."
His comment cut deep. I wasn't spending much time with my family; instead,
I was spending every waking moment working or trying to solve relationship
problems. Unfortunately, it was easy to rob time from my family to try
to solve "church problems." I knew that no one was going to nominate me
for the "father of the year," but I wasn't that bad a Dad, was I? The jury
was still out that night, but soon, they would deliver a final verdict.
I'm not proud of how I handled the latest delivery of the "conflict
of the month club," our dogs digging up the backyard. Lady was a black
German Shepherd mix; Tramp was a brown mutt with elephant ears. Lady and
the Tramp were good-natured dogs that seldom barked. Our whole family loved
these pets. But, with the pressure building from the constant conflict,
I snapped. I couldn't bear to hear another person complain about their
precious yard the dogs were destroying, so I told Susan to load the dogs
up in the car and take them to the pound before the kids got home from
school.
She looked right through me for the longest time, then she said, "Isn't
there anything else we can do." "Not as far as I'm concerned, you know
the pressure I'm under; those dogs could cost me my job."
I listened to my boys cry themselves to sleep that night.
The conflict didn't stop, and eventually we moved to a more peaceful
church. At the time, I blamed my enemies for my stress. In retrospect,
I know my reaction to the conflict caused our problems, not the conflict
itself. Why did I cave in and put my books on shelving with oil can stains?
After all, the pulpit committee promised me new bookcases. Why did I ever
agree to keep a log of every copy we made in the office? This extra work
was demeaning and adversely affected office productivity and morale. Why
did I push my work week beyond sixty hours to try to please my critics?
The work drained me of my energy, absorbed all my free time and put me
on edge. Why did I neglect my wife, and kids? I learned some valuable lessons
about ministry through the experience.
There is a difference between being a peacemaker and being peace
loving. I really thought I was noble for giving in to my enemies. I
wasn't; I was a coward. A shepherd's job is to protect the sheep from the
wolves. By caving in to their demands, I let the wolves run the shepherd
out of town. Today, I do my best to confront conflict.
The church I now pastor is a healthy congregation with very little conflict.
Occasionally, however, a problem does surface. One of our older members
was upset about a change we were making while remodeling the auditorium.
In front of other members, he let me have it in no uncertain terms. Calmly,
I answered every question he asked me and assured him of my desire to come
to a compromise.
After the service, I asked if he would remain behind for a few minutes.
When the room was empty, I said, "I don't mind you disagreeing with me,
but I do mind you raising your voice at me in public. I am your pastor
and your friend and believe you owe me more respect than you showed me
tonight. In the future, I'd appreciate you expressing your opinions to
me in private, not in public." He apologized, we compromised, and our relationship
remains amiable to this day. When I went home that night, I didn't stew
about the problem. I left it at work.
I used to think that only troubled churches and troubled ministers had
conflict. Now I know it is a part of every ministry. In the sixteen chapters
of Mark's gospel, Jesus had twenty-six separate conflicts. His most common
response to conflict was to teach. Though ministers will never receive
an engraved invitation to teach at a church fight, the opportunity still
exists.
Even my enemies want me to minister to them.
"Bruce" was upset again and boycotted church. He told his wife, "Be
sure and have the house clean; Pastor Jim will come by to see us this Tuesday
night." I didn't come.
The next Sunday he didn't come, and the next Tuesday I didn't go--the
same the third week. By the fourth week I began to think something was
wrong. I called him to find out if there was illness in the family.
He told me what he was upset about. He also told me how they had prepared
for my visit for three weeks, but I didn't come--he wanted to know why.
My answer? I didn't know he wanted to see me.
Though his actions were petty and he had a childish attitude, he taught
me something that day. This guy thought I was the worst pastor in the world.
He told me I never preached a good sermon in my life; yet, he wanted me
to visit him. Why? People want contact from the church, even when they're
mad. He wanted a "conflict visit."
Members want to know we love them--even when they're angry. If my children
didn't come home tonight, I'd go looking for them. I love them and want
them warm and safe in their beds. The church must love her members enough
to visit them--even when they're upset.
Conflicts come and go, but family is forever. As I look back
on the experience, I can't believe I neglected my family, or that I killed
our dogs to try to silence my critics. Why does my family usually get the
short end of the stick? I've noticed a pattern develop over the years.
Whether there is a conflict with people or with my schedule, my family
always makes the sacrifice so that my life is easier.
Last spring, Susan and I scheduled a get away weekend at a bed
and breakfast in a nearby resort community. She arranged for someone to
keep the boys and I called to make the reservations. It was five years
since we last went somewhere together, and we were anxious to go.
Monday, when I arrived at the office, I immediately reached for my calendar
to reserve the dates. I couldn't believe it! I was scheduled to teach a
class at a nearby seminary on the Saturday we would be gone. I sat in silence
for a few moments and thought about my options. I knew that the academic
dean wouldn't be too happy if I canceled the class and that doing so could
create conflict and ultimately jeopardize my job. I didn't know how he
would react, but I knew what Susan's response would be. She is always supportive
and understanding. She never complains when I cut vacations short or make
it home late from work; I knew she would understand.
Like I'd done so often, I picked up the phone and called home. "Susan,
I've got some bad news." I heard the disappointment in her voice as I explained
the scheduling conflict. "What should I do, Baby?" "It's OK Jim. Do whatever
you need to do." In that split second, I made my decision. "Thanks, Sue,
you are always so understanding. I've got to go, Susan" "What's the hurry?"
she asked. "Well, I've got to call the seminary and tell them to cancel
the class or reschedule it. I'm going to take my wife away for the weekend!"
I didn't need a picture phone to see her response. She was smiling from
ear to ear.
What? You didn't think I'd avoid a little conflict at work and miss
a weekend with my beautiful wife, did you?
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